Shipping Policy

Order Processing Time

All products are made to order.

Processing time typically takes:

2–5 business days before shipment.

During holidays or high-volume periods, processing may take slightly longer.

Shipping Time Estimates

Estimated delivery times after shipment:

United States:

• Standard Shipping: 3–7 business days

International:

• 7–21 business days depending on destination

Delivery times are estimates and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination
• Carrier rates
• Product weight

Tracking

Tracking information is provided once your order ships.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

• Contact us immediately
• Changes may be possible before fulfillment begins

We cannot guarantee address corrections after production starts.

Lost or Stolen Packages

True Craft Apparel is not responsible for lost or stolen packages marked as delivered by the carrier.

If this occurs, please contact the carrier directly.

We will assist where possible.